Email has been around for a long time, predating even the Internet, and despite the best efforts of big tech to monopolise our communications, it's still the most popular way to for people to communicate online. This ubiquity means it's a really easy wayfor Government to keep in touch with us, but email is a tricky thing to manage, running mailservers can be a faff, and email as a service solutions can be expensive. In this talk I'll go through a potted history of email, talk about a tool that the Government Digital Service have developed to make email easier for Government Agency, and a Ruby gem I've build to make it even easier for Rails devs.
About Me:Stuart is a Ruby developer with over 15 years experience in local and national government, training as a journalist, then forged in the white heat of the public sector web revolution of the early 00s. He's worked for local councils, non profits and agencies, currently working on a project for the Department for Education with dxw.